Reservations Agent Local candidates only please   Position Summary: The Reservations Agent is responsible for the go! Reservations Call Center, Customer Relations, go! miles and go! Groups. Essential Functions: -   Handle call center activity for go! Groups, General Reservations, Customer Relations, and go! Miles -   Responsible for covering call center traffic -   Works closely with Travel agents; reviews conversions and over-booking activity -   Handle the re-issue of tickets -   Maintains all records and data concerning reservations as required by the company or regulatory agencies   -   Perform other duties as assigned by Go Reservation Manager   Minimum Job Requirements:   -   Must be a team player -   Must obtain a minimum of a high school diploma or GED -   Must pass FAA 10-year background check. -   Must be flexible and willing to work various hours, holidays, days, nights and  weekends -   Being able to speak, read, write, and understand English fluently -   Ability to work under stressful situations and tight time constraints -   Must possess excellent communication skills -   Customer Service leadership role experience preferred -   Must understand Microsoft Office based products -   General Reservations/Call center experience required -   Reservations System experience with Sabre and Sabre interact preferred     If you have any questions, please feel free to contact me at Katrina.Arenas@mesa-air.com or at 505-326-4436.                                 Thank You,                                            Katrina Arenas                                            Go! Reservation                                            Assistant Manager

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